Warranty and Repairs
At 2XU, we stand by our products, so you can feel confident that your purchase is covered by our 12 month product guarantee. To claim warranty on an item, you must have the original receipt or online order details from which the garment was purchased
If you believe your item is faulty, please contact our Customer Service team at [email protected]. In your email, be sure to include:. Your order number. A detailed description of the fault. Our team will respond with a claims form, which must be fully comp
Yes — your 2XU performance swimming wetsuit is backed by a two-years warranty covering manufacturing defects and material faults from the date of purchase. How to make a claim:. If you purchased your wetsuit in-store, please return it to the original
Please refer to Warranty, Returns and Refunds for more information. If you have any further questions, don’t hesitate to get in touch with our customer service team at [email protected]