Do you offer warranty or repairs for Wetsuits?Updated 12 hours ago
Yes — your 2XU performance swimming wetsuit is backed by a two-years warranty covering manufacturing defects and material faults from the date of purchase.
How to make a claim:
If you purchased your wetsuit in-store, please return it to the original place of purchase with your receipt to begin your warranty claim.
Our team will assess the claim and determine the outcome. We reserve the right to inspect the product to confirm the cause of the fault.
Warranty exclusions:
Your wetsuit warranty will be void if damage is due to improper care, including:
Exposure to chlorine
Exposure to extreme heat or direct sunlight
Contact with abrasive or damaging substances (e.g. Petroleum Jelly, Vaseline, Paw Paw ointments)
General wear and tear or user-related damage (e.g. rips, split seams)
2XU does not repair or replace items showing signs of misuse or inadequate care.
However, if a major fault is found and covered under warranty, 2XU will cover all shipping and repair costs.