Why was my order cancelled?Updated 12 hours ago

If your order was cancelled due to a payment issue, please note that your bank doesn’t share specific reasons for declined payments with 2XU. For privacy and security reasons, you’ll need to contact your bank directly to resolve the issue.

In the meantime, you can:

Try placing your order again using a different card

Double-check that your payment details are correct

Ensure you're shipping to a residential address within Australia

If the issue continues, feel free to contact us at [email protected] — we’re here to help you get your gear!