How can I contact customer service?Updated 12 hours ago

We don’t have a phone line at the moment, but we’re happy to help in a couple of easy ways:

Live Chat: Chat with us Monday to Friday, 9am–5pm (AEST)

Email: Send us a message at [email protected]

If your question is about an in-store purchase, it's best to contact the store directly. You can find all store details here.

Heads up: During busy times like sales or holidays, it might take up to 2 business days for us to get back to you. We appreciate your patience—our team’s working hard to reply to everyone as quickly as we can!

A quick note:

Sending multiple messages won’t speed things up (we reply in the order we receive them).

Our stores can’t help with online orders, so please contact our online team for anything related to your online purchase.